Take a quick tour of Staircase

Are your Customer Success teams working on the right accounts & relationships, right now?

With early and consistent customer communication
analysis, Staircase clarifies what is going well and
what needs attention. We bring to light the
information you need in order to retain customers,
build more meaningful human connections and grow
your business.

Thousands of Customer

24×7 Monitor-analyze-act

Ready to take the next step in
raising your teams’ customer
relationship intelligence?

Staircase Relationship Intelligence (SRI)

Harness the power of AI for unprecedented visibility
and insight into customer relationships.
With proactive analysis of your customer
communications, you and your teams can avoid
pitfalls and improve your customer relationships.

CS Platforms

We invented new, cutting-edge CS

Our revolutionary tools highlight missed opportunities,
neglected customers and situations where intervention is
needed. This proactive approach enables teams to manage
customer relationships efficiently, meaningfully and

Relationships are the key to
retention and growth

Staircase analyzes and
alerts you to customer
issues, red flags and
missed opportunities.

Guided by our expert team of senior leaders in Customer
Success, CRM and AI software development, Staircase
delivers cutting edge, intuitive tools so you can
understand and act on key information about the most
crucial part of your business — your relationships.

Product & relationships
are the key to NRR

Grow your
business with
more intelligent
& meaningful


Modern business is overloaded with a constant barrage of communication. It’s impossible to organize, analyze, and
understand on your own. Don’t let this affect the quality of
your customer interactions, or your bottom line.
Our team has been hand-picked to create the most
advanced, intuitive software to scale your ability to manage
and enable your business to thrive.