Staircase cares deeply
about the privacy and security
of our customers.

We understand our customers entrust us with valuable data and work continuously to ensure the protection of your privacy and data including building a secure cloud architecture from the ground up consisting of encryption, periodic testing and a culture highlighting the importance of security & privacy to our employees.

Secure Infrastructure and culture

Staircase operates on Amazon Web Services (AWS) for secure and resilient hosting. AWS has a world-class team of security experts monitoring their systems 24×7 to protect both content of staging and production environments. We are highly aware of security and privacy issues and require TLS for network services, two factor authentication whenever possible and ongoing security and privacy training for our team. When we design, build and deploy our solutions we take data security and privacy very seriously.

Staircase is SOC 2 compliant, and the entire company plays a key role in safeguarding information and maintaining a high availability platform.

Security features

  • Encryption – We use TLS 1.2+ and AES-256 encryption algorithms.
  • Incident management – In case of an incident we have a dedicated team and process to identify, analyze and respond.
    Permission and
  • Authentication – We minimize data access only to authorized team members
  • Vulnerability testing – periodic testing and scanning of our software to identify any vulnerabilities.
  • Software Development Life Cycle (SDLC) – Our development cycle includes tools to identify security vulnerabilities and human code reviewing.

If you have any questions about the protection of your privacy and data please reach out to [email protected]